General terms and conditions of sale
ABB ALL BRANDS PRODUCTS, S.L. (Sociedad Unipersonal), trading as MAQUINORYA
Tax ID (CIF): B27604529
C/ Angustias 32, 28813 Torres de la Alameda (Madrid), Spain
Tel.: +34 659 73 09 68 · Email: info@maquinorya.com
Registered in the Madrid Companies Register, Section 8, Sheet M-884305, 1st Entry
Last updated: 8 October 2026
1. What these terms apply to
These terms govern purchases made in the online shop tienda.maquinorya.com, run by ABB ALL BRANDS PRODUCTS, S.L. (Sociedad Unipersonal), hereinafter MAQUINORYA. No products are sold on maquinorya.com or en.maquinorya.com: those sites contain the technical information, and prices are shown in the shop.
By placing an order you accept these terms in the version published at that time. We may change them, but each purchase is governed by the terms in force when you placed the order.
We distinguish between two types of customer, because the law gives them different rights:
- Consumer: a person who buys for purposes outside their business or professional activity.
- Business or professional: a company or self-employed person who buys for their business activity.
2. Products and prices
We sell machinery, spare parts and consumables for the textile and garment industry. Photos and descriptions are for guidance; technical data are set by the manufacturer and may change.
Prices are in euros and include VAT unless otherwise stated. If there are shipping costs, they are shown before you confirm the order.
Some products are supplied to order. In that case we confirm the price and lead time before you pay.
3. How to place an order
- Choose the products and their options and add them to the cart.
- On the checkout page, fill in your billing and shipping details and accept these terms.
- You receive an order confirmation by email with the details for the bank transfer.
- When we receive payment, we prepare the shipment and issue your invoice.
The contract is concluded in Spanish. We keep a record of the order and send you a copy by email. If you notice an error when reviewing your details before confirming, you can correct it on the checkout page or in the cart.
4. Payment method
For now the only payment method is bank transfer. The account details appear when you complete the order and in the confirmation email. Please include the order number as the payment reference.
The order is prepared when the amount reaches our account. If payment does not arrive, we will write to you before cancelling the order.
5. Delivery times
- Products in stock: 3 to 5 working days from receipt of payment.
- Products supplied to order: we tell you the lead time when we confirm availability with the supplier.
- Machinery that needs to be configured: the lead time is agreed with you in each case.
More information in shipping and delivery times. We are not responsible for delays due to causes beyond our control, such as transport strikes or force majeure.
6. Warranty
The warranty is the one established by law and only covers manufacturing defects.
6.1. Businesses and professionals
For purchases made as part of a business or professional activity, the warranty is 1 year from delivery. Shipping costs and the technician’s travel are not included in the warranty and are paid by the customer.
6.2. Consumers
New products carry the legal warranty of 3 years from delivery, in accordance with the consolidated text of the Spanish General Law for the Protection of Consumers and Users (Royal Legislative Decree 1/2007). For second-hand products, the agreed period will not be less than one year. For consumers, warranty repairs are free of charge, including shipping costs.
6.3. What the warranty does not cover
- Damage caused by misuse, negligence or lack of maintenance.
- Breakage due to knocks, falls or force.
- Normal wear of parts through use.
- Modifications or repairs carried out by unauthorised personnel.
- Damage caused by unsuitable installation conditions, such as humidity, temperature or incorrect voltage.
To make a warranty claim, write to info@maquinorya.com or call +34 659 73 09 68 and describe the problem. We will review the case and tell you how it will be resolved.
7. Technical service
MAQUINORYA offers repair and maintenance service for the machinery it sells, under warranty or not. Outside the warranty, always with a prior quotation. You can request it at info@maquinorya.com or on +34 659 73 09 68.
8. Returns and right of withdrawal
8.1. Consumers
If you are a consumer, you can withdraw from the purchase within 14 calendar days of receiving the product, without giving any reason (Articles 102 et seq. of Royal Legislative Decree 1/2007).
To do so, let us know before the period ends by any means that leaves a record, for example an email to info@maquinorya.com. You can use the model form in section 8.4, although it is not compulsory.
We will refund what you have paid, including standard shipping costs, within 14 calendar days of your notice of withdrawal. The refund is made by bank transfer to the account you give us. We may wait until we receive the product, or until you show us that you have sent it, before making the refund.
The cost of returning the product is paid by you, unless the product is faulty or the mistake is ours. You are liable for any loss of value of the product resulting from handling beyond what is necessary to see what it is like and how it works.
There is no right of withdrawal for:
- Products made to your specifications or clearly personalised, such as a custom-configured machine.
- Products which by their nature cannot be returned or deteriorate quickly.
- Sealed products that cannot be returned for hygiene or health protection reasons and have been unsealed after delivery.
8.2. Businesses and professionals
Businesses and professionals do not have a right of withdrawal unless expressly agreed in writing.
8.3. How to return a product
- Write to info@maquinorya.com with the order number and the reason.
- Wait for our confirmation with the shipping instructions.
- Send the product well protected, if possible in its original packaging.
8.4. Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To ABB ALL BRANDS PRODUCTS, S.L. (Sociedad Unipersonal), C/ Angustias 32, 28813 Torres de la Alameda (Madrid), Spain, info@maquinorya.com:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):
Ordered on/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is submitted on paper):
Date:
(*) Delete as appropriate.
9. If the product fails
- Write to info@maquinorya.com or call +34 659 73 09 68.
- Describe the problem in as much detail as possible: what happens, when and under what conditions of use.
- We check whether the fault is covered by the warranty.
- If it is, we agree on repair or replacement and, if neither is possible, a price reduction or refund.
- If it is not, we give you a repair quotation with no obligation.
10. Liability
With business and professional customers, MAQUINORYA is not liable for indirect damage, loss of profit or loss of production arising from the use or malfunction of the products. This limitation does not affect the rights the law grants to consumers.
11. Data protection
The data you give us when you buy are processed as explained in our privacy policy.
12. Applicable law and courts
These terms are governed by Spanish law. If you are a consumer, the courts of your place of residence have jurisdiction. With businesses and professionals, both parties submit to the courts of Madrid. This English version is a translation; in the event of any discrepancy, the Spanish version shall prevail.